Refund of Entry Fees
Cancellation of any booking MUST be by email from the booking party email address to light16@hotmail.co.uk and an email response will be sent to confirm receipt.
Entries cancelled up to and including June 25th- refund on entry cancellation is paid via the online payment platform minus the following: The online booking system provider's fee
Entries cancelled from June 26th to June 28th 8am - refund on entry cancellation is paid via the online payment platform, minus 50%.
After June 28th 8am - NO REFUND NOR TRANSFER OF ENTRIES TO ANOTHER EVENT IS POSSIBLE unless as show organisers we can sell your entry then we are able to transfer entries only.
PLEASE NOTE: Cancellation of stabling/hook up is subject to a different refund schedule as follows:
Stables/ hook up cancelled up to and including June 24th refund on stable/hook up cancellation is paid via the online payment platform minus the following: The online booking system provider's fee; a £5 administration charge applicable per separate booking transaction to be cancelled, or per separate stabling/hook up cancellation request made.
Stabling and hook up bookings cancelled from June 24th - NO REFUND NOR TRANSFER OF STABLING/HOOKUP RESERVATIONS TO ANOTHER EVENT IS POSSIBLE UNLESS WE CAN SELL YOUR STABLING/HOOK UP OFF OUR WAITING LIST IF AVAILABLE. NOTE ALSO PRIVATE TRANSFER OF STABLE/HOOKUP BOOKINGS TO OTHER PARTIES OR IN ANY WAY PERMITTING THE USE OF STABLES YOU HAVE RESERVED BY OTHER PARTIES AT ANY TIME IS VERY STRICTLY NOT PERMITTED AND NEITHER TRANSFER OR TRANSFEREE (IF STILL ATTENDING THE SHOW) WILL BE ADMITTED.
**All cancellation requests MUST be advised by email to light16@hotmail.co.uk but please note we do not need to be advised of the reason for any cancellation and no evidence of reason including vet's / doctor's letters are required accordingly.**